Technical

Troubleshoot minor technical issues with your playing experience on this section.
I cannot connect to the game server. What should I do?

Getting disconnected may be due to one of two reasons:

  • Faulty internet connection
  • Hardware/Software complication

We advise you to first check your internet connection by opening other websites. If those open normally, the error would be due to a configuration issue on your computer or mobile device.

Please feel free to contact us on support@pokermagnet.com or call us on 1234567890 and we’ll be happy to help.